Privacy Policy

Last updated: April 14, 2024

1. Introduction

Welcome to Happy Holidays Pune ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services for Education Tours, Group Tours, Picnic Tours, Pilgrim Tours, and Nature Lovers Tours.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register on our website
Book tour services
Subscribe to our newsletter
Contact us through forms or email
Participate in surveys or promotions

The types of personal information we may collect include:

Name and contact details (email, phone number, address)
Payment information (credit card details are processed securely by our payment partners)
Tour preferences and special requirements
Identification documents (for certain tours)
IP address and browsing behavior (through cookies)

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our tour services
To process your bookings and payments
To communicate with you about your tour arrangements
To improve our website and services
To send promotional materials (with your consent)
To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Sharing of Information

We may share your information with:

Tour operators, hotels, and transportation providers to fulfill your bookings
Payment processors to complete transactions
Government authorities when required by law
Third-party service providers who assist with our business operations

We do not sell your personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, update, or delete your information
The right to object to processing
The right to withdraw consent
The right to data portability

To exercise these rights, please contact us using the information below.

8. Children's Privacy

For our Education Tours and other services involving minors, we collect personal information only with parental consent. Our general services are not directed to individuals under 18 without such consent.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@happyHolidayspune.com
By phone: +91 9028022445 (Subedar Rajendra)
Other contact numbers: Office - 9021305060, Sales - 9028022446 / 9028022447 / 9028022448
By mail: Krishna Chowk, New Sangvi, Pune - 411027, India