Welcome to Happy Holidays Pune. These terms and conditions outline the rules and regulations for the use of our services.
All bookings are subject to availability. A deposit is required to secure your booking, with the balance due no later than 15 days before departure unless otherwise stated. Failure to pay the balance by the due date may result in cancellation of your booking and forfeiture of your deposit.
Cancellations must be made in writing. The following charges will apply:
It is your responsibility to ensure you have a valid passport (for international tours), necessary visas, and comply with health requirements. Happy Holidays Pune cannot be held responsible for any refusal of entry or transit due to failure to comply with these requirements.
We strongly recommend that you take out comprehensive travel insurance to cover cancellation, medical expenses, personal accident, personal baggage, money and public liability. Happy Holidays Pune cannot be held responsible for any costs incurred due to unforeseen circumstances.
If you wish to change any part of your booking after our confirmation invoice has been issued, we will do our best to accommodate your request. An amendment fee of ₹500 may be charged, and you will be liable for any additional costs incurred by ourselves and any suppliers as a result of the change.
Happy Holidays Pune acts as an agent in arranging accommodation, transport, sightseeing and other services. We are not responsible for any loss, damage, injury, or delay caused by any third-party providers or due to circumstances beyond our control such as weather conditions, natural disasters, or political unrest.
You are responsible for your own conduct and safety during the trip. Happy Holidays Pune reserves the right to terminate your tour arrangements without any liability if your behavior is likely to cause distress, damage, danger or annoyance to other customers, employees, or property.
If you have a complaint during your tour, you must inform our tour manager or the relevant supplier immediately. If your complaint cannot be resolved locally, you must notify us in writing within 15 days of your return.
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use and protect your data.
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.
By making a booking with Happy Holidays Pune, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.